Dealers receive 3 year manufacturer's hardware warranty on:
- Toughbook®
- VI Unit
- MI Unit

1 year manufacturer's warranty on:
- All related cables
- MI Battery
6 month manufacturer's warranty on Laptop Battery


Extended 5 Year Warranty

Part # J-47446-WAR
Protect your new computer!
Extend the standard three year Panasonic Toughbook warranty from three years to five years. You receive five years of continuous coverage on the Panasonic Toughbook. Loaners are provided and will be sent via Next Day Air.

If it is determined that your hardware needs repair within the warranty period, you will be requested to return the item to the Bosch Automotive Service Solutions LLC Repair Depot. A loaner unit may be sent to you while your unit is being repaired.

Warranty Support

If you are experiencing technical difficulties with your laptop or VI, please call the help desk at 1-800-662-2001.

Technical specialists will help troubleshoot your hardware problem. If it is determined that your hardware needs repair, you will be asked to send your hardware to Nissan TECHMATE. A loaner (a laptop or VI) will be sent to you while your unit is being repaired.

Cables and other peripherals are not covered under the loaner program and can be sent in for exchange if the defect or malfunction is determined to be covered under warranty.

Ultimate hardware and software warranties for the products distributed by Bosch Automotive Service Solutions LLC lies with the hardware and software manufacturers. These warranties only cover failures due to defects in materials or workmanship that occur during normal use.